Star Track Express, Wagga Wagga

Star Track Express
5 Ball Pl
2650 Wagga Wagga
New South Wales
13 2345
Updated more than 6 months ago | Claim This Business| Report Incorrect Data


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Transportation Services

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1 Stars

more than 6 months ago

It took 24hours to have 13 boxes delivered from Sydney to Gundagai. 3 boxes left Sydney less than 12hours after the first 13boxes and one week later they still have not arrived. I have been calling Star Track daily and they are still unable to locate the 3 missing boxes. The delay is getting an answer from the Wagga depot or then the contract who delivers to Gundagai. To say I am disappointed is an understatement. Will be using a different courier and not recommending this company to anyone

1 Stars

more than 6 months ago

Contacted star track on 132345 to find out what time there depot in wagga is open till it took 10 minutes and could not get a answer from star track . The person told me she was going to google it to find out a opening and closing times for me still no luck. What joke first week of December and people are expecting gift and such from overseas and Australia . Please Mr StarTrack and you let your call centre staff know what time your depots operating times are for collection of items. Thanks Anthony Wagga..

1 Stars

Delivery of Urgent Parcel

more than 6 months ago

It has been more than 24 hrs to get a parcel from Wagga to The Rock. It took less than 24 to get it from Yennora to Wagga. I AM ONLY 25km further.
Tags: #Where is my urgent parcel?
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1 Stars

Fed Ex delivery

more than 6 months ago

I paid to have a parcel delivered to my house. My son and I were home yesterday when the card was delivered to my mailbox. We did not hear anyone ring the door bell or knock on our door. We have a small yappy dog who barks any time someone comes to our door and she was silent. I have had to make 6 phone calls so far to arrange re-delivery. Yesterday afternoon, Star Track told me to ring Fed Ex. Fed Ex said they would arrange delivery TODAY before midday (because I have to leave for work). I rang Star Track AGAIN to confirm this and was told there was no record of it on their computer and that I would have to AGAIN ring Fed Ex. I did this and was assured that they had notified Star Track. I rang Star Track this morning and they had no record of a re-delivery request from Fed Ex. Star Track would not put me through to the local office. I then rang Fed Ex AGAIN!!! It has still not been resolved. I should not have to travel 11.3Km to collect my parcel, when I have paid to have it delivered to my home. This is not good enough. In this case, both Star Track and Fed Ex have provided inadequate customer service.

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