Star Track Express, Wagga Wagga

Address
5 Ball Pl
Postcode/City:
2650 Wagga Wagga
State:
New South Wales
Phone:
13 2345 Call
Website:
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Reviews

1 Stars

Friday, 5 December 2014

Contacted star track on 132345 to find out what time there depot in wagga is open till it took 10 minutes and could not get a answer from star track . The person told me she was going to google it to find out a opening and closing times for me still no luck. What joke first week of December and people are expecting gift and such from overseas and Australia . Please Mr StarTrack and you let your call centre staff know what time your depots operating times are for collection of items. Thanks Anthony Wagga..

Jo
1 Stars

Delivery of Urgent Parcel

Thursday, 1 May 2014

It has been more than 24 hrs to get a parcel from Wagga to The Rock. It took less than 24 to get it from Yennora to Wagga. I AM ONLY 25km further.
Tags: #Where is my urgent parcel?Write comment    Report abuse

JB
1 Stars

Fed Ex delivery

Monday, 21 October 2013

I paid to have a parcel delivered to my house. My son and I were home yesterday when the card was delivered to my mailbox. We did not hear anyone ring the door bell or knock on our door. We have a small yappy dog who barks any time someone comes to our door and she was silent. I have had to make 6 phone calls so far to arrange re-delivery. Yesterday afternoon, Star Track told me to ring Fed Ex. Fed Ex said they would arrange delivery TODAY before midday (because I have to leave for work). I rang Star Track AGAIN to confirm this and was told there was no record of it on their computer and that I would have to AGAIN ring Fed Ex. I did this and was assured that they had notified Star Track. I rang Star Track this morning and they had no record of a re-delivery request from Fed Ex. Star Track would not put me through to the local office. I then rang Fed Ex AGAIN!!! It has still not been resolved. I should not have to travel 11.3Km to collect my parcel, when I have paid to have it delivered to my home. This is not good enough. In this case, both Star Track and Fed Ex have provided inadequate customer service.

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