Star Track Express, Wagga Wagga

5 Ball Pl
2650 Wagga Wagga
New South Wales
Phone:
13 2345 Call
Website:

Directions

Reviews

Jo
1 Stars

Delivery of Urgent Parcel

by on Thursday, 1 May 2014

It has been more than 24 hrs to get a parcel from Wagga to The Rock. It took less than 24 to get it from Yennora to Wagga. I AM ONLY 25km further.
Tags: #Where is my urgent parcel?Write comment    Report abuse

JB
1 Stars

Fed Ex delivery

by on Monday, 21 October 2013

I paid to have a parcel delivered to my house. My son and I were home yesterday when the card was delivered to my mailbox. We did not hear anyone ring the door bell or knock on our door. We have a small yappy dog who barks any time someone comes to our door and she was silent. I have had to make 6 phone calls so far to arrange re-delivery. Yesterday afternoon, Star Track told me to ring Fed Ex. Fed Ex said they would arrange delivery TODAY before midday (because I have to leave for work). I rang Star Track AGAIN to confirm this and was told there was no record of it on their computer and that I would have to AGAIN ring Fed Ex. I did this and was assured that they had notified Star Track. I rang Star Track this morning and they had no record of a re-delivery request from Fed Ex. Star Track would not put me through to the local office. I then rang Fed Ex AGAIN!!! It has still not been resolved. I should not have to travel 11.3Km to collect my parcel, when I have paid to have it delivered to my home. This is not good enough. In this case, both Star Track and Fed Ex have provided inadequate customer service.

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